Mediacom’s virtual assistant ‘Molli’ receives top technology award

The broadband and telecommunications industry presented Mediacom Communications with a top technology award based on the company’s creation and implementation of “Molli,” a virtual assistant that uses artificial intelligence to augment customer service.   The Cablefax Technology Awards annually recognize the best new innovations across a range of digital technologies, and Mediacom’s “Molli” was named the […]

Mediacom Communications brings Internet access to students in low-income households

Mediacom Communications in the past 12 months has doubled the number of K-12 student families who receive low-cost Internet service to extend educational learning from classrooms to home. Connect2Compete is a product Mediacom makes available to low-income families with K-12 students. The number of Connect2Compete participants has grown each month and doubled from one year […]

Students encouraged to create civics-related documentaries for video competition

Mediacom and C-SPAN announce the start of this year’s annual student documentary competition and encourage middle school and high school students to participate in the video documentary competition known as “StudentCam.” Students are asked to create a short video documentary and submit it online between Nov. 1, 2018, and Jan. 20, 2019, according to a […]

Mediacom opens bilingual customer support center, retail store in Apache Junction

Mediacom Communications will officially open its new customer service center and retail store at 1435 E. Old West Highway in Apache Junction on Thursday, Aug. 16. The company continues to hire new employees to fill positions in the newly created bilingual call center. Eleven months after upgrading its fiber-optic network to make gigabit broadband speeds […]